Description
The problem: Feedback comes in from surveys, reviews, and support tickets faster than any team can manually read and triage it, so urgent issues get missed.
Who it’s for: Freelancers running support ops for clients, and customer support teams who want negative or urgent feedback flagged automatically instead of buried in a spreadsheet.
What’s included:
- Complete Make.com scenario (.json), ready to import
- AI sentiment and urgency classification step
- Automatic Slack/email alerts for high-priority feedback
- Setup notes for each connection
- 12 months of free priority support included
Setup & requirements: A Make.com account and access to your feedback source (survey tool, review platform, or helpdesk). No coding required to use as-is.
Frequently Asked Questions
Can I connect my own feedback source?
Yes, the trigger step is modular and can be swapped for any source Make.com supports.
What if I get stuck?
Every purchase includes 12 months of free priority support. Message us with your scenario export.
